Effective Date: 01/01/2026

Welcome to www.maxvkoenig.com ("we", "our", or "us"). We are committed to protecting your privacy and handling your personal information responsibly in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and, where applicable, the Privacy and Electronic Communications Regulations (PECR).

This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights regarding your personal data.

Website: www.maxvkoenig.com

Business/Organisation: Max V. Koenig Therapy

Email: max@maxvkoenig.com

If you have any questions about this Privacy Policy or your personal information, please contact us using the details above.

We may collect the following personal information:

• Your name
• Email address
• Telephone number
• Postal address (where voluntarily provided)
• Any information you provide through contact forms or email correspondence
• Technical information such as IP address, browser type, operating system, pages visited and time spent on our website
• Cookie preferences and website usage information

We do not intentionally collect special category personal data unless you voluntarily provide it.

We collect information when you:

• Contact us via our website
• Send us an email
• Subscribe to our newsletter
• Complete an enquiry or booking form
• Browse our website using cookies or similar technologies

We use your personal information to:

• Respond to enquiries
• Provide requested services
• Communicate with you regarding your enquiry or booking
• Send newsletters or marketing communications where you have consented
• Improve our website and user experience
• Maintain website security
• Comply with legal obligations

Under UK GDPR, we process personal information under one or more of the following lawful bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Our legitimate interests, provided these do not override your rights and freedoms

Where we rely on consent, you may withdraw it at any time.

Our website uses cookies to improve your browsing experience and understand how visitors use our website.

Cookies may include:

• Essential cookies necessary for website functionality
• Analytics cookies that help us understand website usage
• Preference cookies that remember your settings

Non-essential cookies will only be placed on your device after you have provided consent through our cookie banner.

You can also manage or delete cookies through your browser settings.

If you subscribe to our newsletter or marketing communications, we will use your email address to send relevant updates.

You may unsubscribe at any time by:

• Clicking the unsubscribe link in our emails, or
• Contacting us directly.

We will never sell your email address to third parties.

We may share your information with trusted service providers who help us operate our website or business, such as:

• Website hosting providers
• Email marketing platforms
• Analytics providers
• IT support providers

These organisations only process your information on our behalf and are required to keep it secure.

We may also disclose information where required by law.

We do not sell personal information.

Some of our service providers may store or process data outside the United Kingdom.

Where this occurs, we ensure appropriate safeguards are in place, such as:

• UK International Data Transfer Agreements (IDTAs)
• UK-approved Standard Contractual Clauses
• Adequacy Regulations where applicable

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with legal obligations.

For example:

• Contact enquiries: up to 24 months after the last correspondence
• Newsletter subscriptions: until you unsubscribe
• Website analytics: according to the settings of our analytics provider

We take appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.

Although no internet transmission is completely secure, we work to maintain appropriate safeguards.

Under UK GDPR, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Restrict processing
• Object to certain types of processing
• Request transfer of your data (data portability)
• Withdraw consent where processing relies on consent
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us using the details provided above.

If you believe we have not handled your personal information appropriately, you have the right to complain to the Information Commissioner's Office (ICO).

Website: https://ico.org.uk/

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child without appropriate consent, we will delete it promptly.

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated effective date.

We encourage you to review this Privacy Policy periodically.

If you have any questions about this Privacy Policy or your personal information, please contact:

Max V. Koenig

Email: max@maxvkoenig.com

Website: www.maxvkoenig.com